Magic won’t bring your personal brand to life, but managing it will

It’s mystifying how we can be so organised in many parts of our life – exercising regularly, managing our workload, or researching the best whitegoods to buy – yet we expect our personal brand to develop magically without any effort.

Even worse, there are those who don’t think about personal brand at all. I’ve had sceptical executives sit in front of me and say: “I’m OK. I’ve been successful at work without needing to think about my personal brand, so I don’t need to worry about that stuff now.” 

I can understand this thinking if you want to disconnect and disappear or you work for a spy agency. But, if you’re pursuing something that really matters to you, whether it be a career goal or a passion project, your personal brand matters in this digital world.

Like it or not, people are looking you up online and forming an opinion of who you are and what you stand for, even before they’ve met you. It means the tone and substance of your online presence is more important  than ever before.

If you’re invisible in our connected world, it gets worse. If others search for you online and can’t find anything about you, then they control your narrative. Not you.

If you accept that magic won’t bring your personal brand to life, here are ways you can take control and build your impact and influence online:

•  Stay in your lane – Stick to sharing insights, opinion and advice related to your subject matter.  The things that you think are common-sense, based on what you know, may be a revelation to someone who knows less about your subject matter than you do. Resist engaging in things you know nothing about.

•  Show up regularly – Choose a social media platform based on where your audience is hanging out and turn up there on a regular basis. One executive I’ve coached comments on posts in his LinkedIn feed for 10 minutes every day. Find an operating rhythm that works for you and join the conversation.

• Share in an engaging way –  Consider the best format to showcase your expertise and content. If you’re going to blog, then write the way you speak and avoid sounding like a textbook. Interviewing someone? A video or a podcast will work. Found someone else’s content insightful? Don’t just ‘like’ their post. It’s much more engaging to share your thoughts in a comment and even draw others in to the conversation.  

• Behave like a decent human being – Although it’s in an online world, engaging in social media is about people dealing with people. Be open and generous in sharing what you know to help others. Don’t be aggressive. Have empathy for others, but don’t hug your trolls. Save your energy and let them be.

Just like anything else in life, building our personal brand takes planning, work and time. If you’ve been waiting for magical intervention, stop it immediately and get moving.

If you’re absent from social media or your profile is unprofessional, how does this reflect on your value proposition and personal brand? If you’d like to build your credibility as a socially engaged leader, get in touch.

Know your stuff? Don’t be scared. Your insights matter more than you think

We all happily pass on our knowledge, insights and advice to friends, family and people we work with, yet many of us hesitate to share our thinking via social media platforms. Why?

Perhaps it's because we believe we’re not senior enough or that no one will be interested in what we think; that what we know isn’t very exciting or helpful. Or we may worry that we’ll come across as a show-off. After all, social media makes our thinking available for anyone to critique or cut down.

While laying our insights and opinions bare for anyone to see can be a scary thing, there is plenty of upside. 

Sharing what we know over time builds our impact and influence.

Meaningful participation in social media begins with identifying the core topics or 'pillars' of knowledge and insights that you want to share. I suggest you narrow it down to 3-4 themes. To help identify these, ask:

• What are you most interested in? Think about what excites you, both in and outside of work.

• What are you good at? Others will be keen to know how you built this expertise and will be interested in your tips and insights.

• What experiences and lessons can you share? The things you have learnt can be helpful to others starting out.

People who are successful in sharing their insights in social media consistently share knowledge, opinion and advice related to their core topics. Importantly, platforms like LinkedIn are increasingly prioritising these posts over the empty, humble brag.

No matter what your job role is, or how senior or junior you may be, what you know will be valued by others.

There is a ready audience interested in what you know. There are people out there who will benefit from your insights. Sit down and figure out what those areas of interest will be for you. What do you want to be known for?

If you’re absent from social media or your profile is unprofessional, how does this reflect on your value proposition and personal brand? If you’d like to build your credibility as a socially engaged leader, get in touch.

The rules of civility and decent behaviour in social media. AKA what would George Washington do?

Recently a dear friend suggested I read The Rules of Civility by Amor Towles. Set in the late 1930s in NYC, it’s a seductive and a mesmerising read for fans of old Big Apple glamour and the influence of chance encounters on our lives.

The book’s title is inspired by George Washington’s Rules of Civility and Decent Behaviour in Company and Conversation. Towles imagined these ‘rules’ were most likely studied by Tinker, one of the book’s ambitious main characters, so he included them at the end of his work.

Washington’s rules cover everything from how you should conduct yourself in public (don’t kill fleas, lice and ticks in the sight of others) to how you should dress (in your apparel be modest), eat (drink not nor talk with your mouth full) and how you should engage with others (think before you speak).

The rules led me to think about the intense scrutiny of social media platforms right now. We’re reading about fake accounts, bots, and buying followers online. Fake YouTube views. Social media users worn out by angry, disrespectful online interactions about politics. Social media platforms hitting rock-bottom in rankings of people’s favourite brands. And recently social media executives were again in the spotlight at congressional hearings on online election interference, talking about the steps they are taking to clean up and secure their services.

Stir all this together and it’s no wonder we’re asking ourselves whether social media has had its time in the sun. Is it still useful? Should we engage? Should we close down our accounts?

There’s still plenty of value in social media engagement, but it’s up to us to behave like decent, empathetic human beings in the process.

Little did George Washington know that when he penned his rules, he was writing the guidelines for civilised behaviour in social media. Here’s my take of a selection of his rules to guide your thinking about the insights you want to share, finding your voice and nailing what you want to be known for in the social world.

Your insights 

Undertake not to teach your equal in the art himself professes; it savors of arrogance. You’ll have your insights and experiences to share in social and so will others. If you haven’t been in someone else’s shoes, then don’t try and tell them they’re wrong. Demonstrate respect for the learning and expertise of others.

Go not thither, where you know not, whether you shall be welcome or not. Give not advice without being asked and when desired do it briefly. Consider the value of the insights you share. If you don’t know anything about a subject, then avoid adding noise to the Twittersphere. If you’re asked for your opinion and have an informed view, then share your knowledge and be crisp and concise.

 Your voice

Be not forward but friendly and courteous; the first to salute hear and answer and be not pensive when it’s a time to converse. When you share your work, be prepared to have a conversation about it. Social media is not a one-way street – engage with those who are interested in your insights. There’s nothing more depressing for someone asking a question to hear nothing but crickets.

Being to advise or reprehend any one, consider whether it ought to be in public or in private; presently, or at some other time in what terms to do it and in reproving show no sign of choler but do it with all sweetness and mildness. Showing no choler is an old-school way of saying don’t be angry or irritable in your interactions. Playing the blame game and getting angry in social media doesn’t help you. If you have an issue with a post someone’s targeted at you, consider whether social is the right place to respond. If it is, then deal with the substance of the post in a calm way.

Your brand

Associate yourself with men of good quality if you esteem your own reputation for ‘is better to be alone than in bad company. To me, men (and women) of good quality are those people with whom I can have a respectful banter about subject matter we’re interested in. Focus your energy on sharing what you know with those who may benefit from your learning and experience. Don’t sweat the trolls trying to drag you down. Leave them be.

Labor to keep alive in your breast that little spark of celestial fire called conscience. Of all the rules, when it comes to thinking about your brand and reputation in social, I think Washington nailed it with this one. Show up regularly, be open and have empathy for others. Then you’ll be well on the road to building a great reputation based on engaging in social with integrity.

If you haven’t had the pleasure of reading Washington’s rules, do so. They’re informative and fun. In the meantime, before you send an angry tweet or spam your network, take a deep breath and ask yourself: what would George Washington do? If we take a leaf out of his rule book, we can lift the tone of conversations and behaviour in social media, but it starts with us.